Ops Mgmt Final
I Need HelpRunning Head: Quality, Process and Location Analysis 1
Quality, Process and Location Analysis 7
Quality, Process and Location Analysis
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I.
A.
The theory of constraint (TOC) process helps an organization to make profitable decisions. The process has five steps. First we identify the constraints. The constraints could be more than one, but they should not be many. The next step is to break down the constraints and strategize on how to benefit from them. The third step is to use the non-constraints to ensure that the constraints are aligned with the decision to benefit from them. The fourth step is the elevation of the constraints through figuring out what is limiting the organization’s performance. Since from the first to the fourth steps the constraint has already been broken down, the final step involves going back to the first step and identifying another constraint as you go through the entire process again. The manufacturing processes at Nissan Company can use the TOC process. This way, it will help improve the efficiency of the manufacturing cycle and reduces the overall processing time. The TOC process has various advantages. This management tool helps in determining how to use available resources in the most effective way possible. The tool can also help in identifying a product with the most impressive contribution margin. It also reduces the build-up of stock as well as improving inter-department communication.
B.
The Talent Quality Management (TQM) principles and tools can be used to improve the quality of the latest line of Nissan products. The cause Analysis (Five Whys) tool involves asking some questions so as to discover why a product is defective (Melsa). This tool assists in fixing these defects. An affinity diagram is used to organize many ideas into groups that are used to draw conclusions from the raw data (Melsa). Brainstorming, which involves seeking the opinions of other individuals when trying to solve an issue, helps in promoting teamwork in an organization. Brainstorming can help Nissan to seek various opinions on the quality of a particular product. These opinions are then used to improve the product’s quality. The cause-and-effect diagram, also known as the Fishbone diagram, is used in brainstorming sessions to look into the factors that influence a certain outcome (Melsa). For example, it can be used to examine why a product has a certain level of quality, and then the results are used to come up with a solution if the quality is found to be low. The force field analysis involves the drawing of a diagram that shows the factors that favor the implementation changes and those that do not. If some forces are preventing improvement of a product's quality, then the company will be informed of what it will take to enforce certain changes. A tree diagram will help in demonstrating the steps that can be taken to achieve a certain objective in a company (Melsa). In this case, the diagram can help Nissan to identify and understand the steps the Company can take towards achieving maximum quality for a product.
II.
A.
Was not part of the orientation Poor communication between suppliers and manufacturers
Lack of training Introduction of new equipment without information and resources
Why suppliers find it hard to implement newly developed products
Poor performance of the product Poor collaboration between suppliers and manufacturers
Lack of communication Poor communication between suppliers and manufacturers
A cause-and-effect diagram can also be referred to as a fishbone diagram (Group, 2007). An explanation of the details on the above fishbone diagram is that the possible reasons for the difficulty of implementing new products is the lack of collaboration between suppliers and manufacturers, poor performance of the product in the market, lack of training of the use of the product and the introduction of new equipment without sharing information and resources with the supplier.
B.
Performing the necessary steps to complete the release
Defining the tasks involved for the release to take place
Planning for the release of the product
Execute the tasks involved for the release
Define the features
Define the release
Plan the tasks for the features
Plan on the stages of release
Execute the features for the release tasks
The above diagram is a hypothetical process map showing the processes that lead to the release of a new product. As an operation manager, I would use this map since it helps break down the entire process of product release into various steps that will serve as a guide.
From the data given, we can see that Nissan should locate its new manufacturing plant in Columbia, SC. This is because if compared to Mexico City, the taxes at Columbia, SC are much lower, and so are the rental costs. This way, Nissan will not have to spend as much money when renting a warehouse as it would have spent in Mexico City. Though the labor productivity is quite lower in Columbia than in Mexico, the labor there is relatively cheaper. Despite the fact that the political risk and transportation costs are lower in Mexico, it would be better to establish the plant at Columbia since on average it would be cheaper to do so there.
REFERENCES
Group, W. E. (2007). Fishbone Diagrams. WBI Evaluation Group.
Melsa, J. Systems Engineering and Management for Sustainable Development Vol II. EOLSS.