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msmom817Sales Support Coordinator( 1408043)
Description
JOB SUMMARY Under general supervision, responsible for providing administrative support and work on some projects for the Advertising Sales Department.
ESSENTIAL FUNCTIONS OF THE POSITION Provide administrative support for the department; process correspondence and proposals; maintain accurate files and records. Interact with customer includes follow up on behalf of the Account Executive for order clarification, or to ensure that the sales of the advertising products and services can be fulfilled to the customer.
Perform internal and external customer facing. Primary communication internally is within own department.
Receive and route incoming telephone calls; accept telephone calls for classified advertisements and document information; open and distribute incoming mail.
Prepare sales, projections, contracts and other required reports.
Perform accounts payable function for the department; track department expenditures.
Assist with the design of materials for advertisements.
Place telephone calls and send letters to customers with delinquent accounts; provide account executives with summary of past due accounts.
Administer invoicing for monthly billing.
Read and interpret policy and process documentation and methods and procedures and apply to job function and duties.
Manage multiple priorities to meet deadlines.
Perform other duties as requested by supervisor.
PREFERRED QUALIFICATIONS Knowledge, Skills, & Abilities Ability to prioritize and organize effectively to meet deadlines Ability to reach with hands and arms, to bend, to talk and hear, and to read and use a computer Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Ability to use, handle, and manipulate objects such as paper, pencils, keyboards, and mouse Ability to work independently Ability to work while seated for prolonged periods of time Knowledge and ability to use the following office equipment: computer, telephone, copier, fax, calculator, and stapler Knowledge of advertising and production functions Knowledge of basic mathematics Knowledge of general office procedures Ability to read and interpret policy and process documentation and methods and procedures Basic knowledge of personal computer and software applications (i.e. word processing, spreadsheet, etc.) Basic knowledge of presentation software skills preferred Vision ability: close vision, peripheral vision, and ability to adjust focus
Education High School Diploma or equivalent
Related Work Experience Number of Years General office experience 1 - 3 Customer Relations Experience Preferred
WORKING CONDITIONS Office environment Exposure to moderate noise levels
Primary Location US-Alabama-BIRMINGHAM