Module 04 Written Assignment - Social Media Management

profilelujane8715

 

According to Ang (2011), how is Social Media management different than traditional Customer Relationship Management (CRM)? Define the four pillars of social media (connectivity, conversations, content creation and collaboration) and analyze how each pillar can be used to aid Social Media management. Identify the benefits Social Media management. Provide examples to illustrate each point.

The paper must be 1-2 pages in length (excluding title and reference page) and in APA (6th edition) format. The paper must include the Ang (2011) article in correct APA format.

    • 4 years ago
    • 5
    Answer(1)

    Purchase the answer to view it

    blurred-text
    NOT RATED
    • attachment
      Order291.docx
    • attachment
      orrder29.pdf