INTRODUCTION TO HOSPITALITY UNIT I

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 2 Questions:

Each response should be at least 200 words in length.


1. Describe how leaders use the concepts of total quality management (TQM) and empowerment to involve their employees in the improvement of guest service.
 

2. Describe how the hotel market has been affected by changes in consumer expectations. 

    • Posted: 13 days ago
    • Due: 
    • Budget: $10
    Answers 1
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