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150 to 250 words

1. There is much debate about patient satisfaction scores and demographics of a facility. Do you think socioeconomic factors affect patient satisfaction scores? Why? If not, why not? 

2. Do you have any recommendations regarding the collection and use of these scores? 


1. Chatterjee P, Joynt KE, Orav E, Jha AK. Patient Experience in Safety-Net Hospitals: Implications for Improving Care and Value-Based Purchasing. Arch Intern Med. 2012;172(16):1204-1210.

2. Mark Meterko, David C. Mohr and Gary J. Young. Teamwork Culture and Patient Satisfaction in Hospitals. Medical Care , Vol. 42, No. 5 (May, 2004), pp. 492-498

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  • Posted: 6 months ago
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