Case 9.2 in Business case: HSBC combats fraud in split-second decisions
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The Fraud Management solution is based on scoring model. For example, assume the scores range from 1 to 10, with 10 being the highest probability that the transaction is fraudulent. What cutoff score would you use to decide to approve a purchase? What cutoff score would you use to decide not to aporve a purchase? If those cutoff sores are not the same,how do you suggest those falling between socres be treated.
Sample headings:
- Analyze reasons to invest millions of dollars to detect and prevent fraudulent transactions. In your evaluation, do a cost benefit analysis to show why the investment cost is worthwhile.
- Review the two outcomes of the fraud scenario. Assess the business implications of each of the following two goals. Explain why these goals are conflicting.
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