BZ420 Lesson 1 Exam SCORE 100 PERCENT

  

HR managers who pass certification exams in human resource management are knowledgeable in all of the following aspects except __________.

Question options:

  


strategic management

 


information technology

 


employee and labor relations

 


occupational health and safety

 

Question 2


5 / 5 points

       

No manager wants to __________.

Question options:

  


have his or her employees not   performing at peak capacity

 


hire the wrong person for the job

 


find employees not doing their   best

 


all of the above

 

Question 3


5 / 5 points

       

A(n) __________ examines current organizational practices for potential action violations.

Question options:

  


EEO representative

 


training specialist

 


job analyst

 


compensation manager

 

Question 4


5 / 5 points

       

A __________ is a system that enables employees to manage their own benefits and update their personal information.

Question options:

  


company portal

 


cybernetic portal

 


formulation system

 


software-based system

 

Question 5


5 / 5 points

       

Strategic human resource management refers to __________.

Question options:

  


formulating and executing human   resource policies and practices that produce the employee competencies and   behaviors the company needs to its achieve strategic aims

 


planning the balance of internal   strengths and weaknesses with external opportunities and threats to maintain   competitive advantage

 


emphasizing the knowledge,   education, training, skills, and expertise of a firm's workers

 


extending a firm's sales,   ownership, and manufacturing to new markets

 

Question 6


5 / 5 points

       

The __________ HR group focuses on being HR business partners to specific departments.

Question options:

  


embedded

 


corporate

 


centers of expertise

 


transactional

 

Question 7


5 / 5 points

       

Which term refers to letting vendors abroad provide services for a firm?

Question options:

  


external work systems

 


application service providers

 


offshoring

 


data warehousing

 

Question 8


5 / 5 points

       

Which of the following is an issue that HR managers have to deal with today?

Question options:

  


managing ethics

 


managing employee engagement

 


adding value

 


all of the above

 

Question 9


5 / 5 points

       

Of the 10 most serious ethical issues, how many were HR related?

Question options:

  


six

 


10

 


seven

 


four

 

Question 10


5 / 5 points

       

__________ maintain contact within the community and publicize openings.

Question options:

  


Job analysts

 


EEO representatives

 


Recruiters

 


Compensation managers

 

Question 11


5 / 5 points

       

In today's business environment, __________ are often the firm's main source of competitive advantage.

Question options:

  


machines

 


highly trained and committed   employees

 


superior organizations

 


superior ad campaigns

 

Question 12


5 / 5 points

       

Which of the following demographic issues represents a challenge for human resource managers?

Question options:

  


an increasingly diverse workforce

 


an aging workforce

 


an increasing use of contingent   workers

 


both A and B

 

Question 13


5 / 5 points

       

Which organization provides professional certification for human resource managers?

Question options:

  


Academy of Management

 


Society for Human Resource   Management

 


Academy of HR Partners

 


Association of Business   Administration

 

Question 14


5 / 5 points

       

Which of the following is an example of HR management's changing role?

Question options:

  


HR managers must measurably   improve organizational performance.

 


HR managers must represent the   organization even when they are off the clock.

 


HR managers must be individually   centered so as to ensure that there will be no favoritism.

 


None of the above.

 

Question 15


5 / 5 points

       

All of the following are new HRM skills except __________.

Question options:

  


improving off-shoring skills

 


supplying transactional services   while serving more strategic, internal consulting activities

 


improving internal consulting   skills

 


all of the above

 

Question 16


5 / 5 points

       

Over the next few years, employers may face a severe labor shortage because __________.

Question options:

  


there are fewer people entering   the job market than there are retiring baby boomers

 


one-third of single mothers are   not in the labor force

 


people are living longer

 


all of the above

 

Question 17


5 / 5 points

       

Which of the following job titles indicates a position in human resources?

Question options:

  


recruiter

 


training specialist

 


EEO coordinator

 


all of the above

 

Question 18


5 / 5 points

       

The __________ HR group may provide specialized support for organizational change.

Question options:

  


transactional

 


corporate

 


embedded

 


centers of expertise

 

Question 19


5 / 5 points

       

Which strategic management tool provides a departmental performance overview indicating how the department helps achieve the firm's strategic plan?

Question options:

  


an HR score card

 


a strategy map

 


a department performance report

 


a digital dashboard

 

Question 20


5 / 5 points

       

The ________ HR group works with the top management team to develop long range plans for the company.

Question options:

  


transactional

 


embedded

 


centers of expertise

 


corporate

    • Posted: 7 hours ago
    BZ420 Lesson 1 Exam SCORE 100 PERCENT

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