According to the Comparative Analysis of Tools and Technologies for Policy-Making theory, there are 11 main categories of ICT tools and technologies that can be used for policy-making purposes. Please name them, and briefly explain each.

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 According to the Comparative Analysis of Tools and Technologies for Policy-Making theory, there are 11 main categories of ICT tools and technologies that can be used for policy-making purposes.  Please name them, and briefly explain each. 

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