25 Questions

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1. According to recent surveys regarding Big Data and its impacts, approximately………………. percent of information stored in organizations has real business value, while……………. percent must be kept as business records and about…………… percent is retained due to a litigation hold

A.


25, 5, 2

B.

25, 5, 1

C.

1, 5, 25

D.

None of the above.

8 points   

QUESTION 2

1. The ………………………….is a visual planning tool created by EDRM.net to assist in identifying and clarifying the stages of the e-discovery process?

A.

E-Discovery Reference Model

B.

Information Management Protocol

C.

Guidelines for E-Discovery Planning

D.

A. None of the above

8 points   

QUESTION 3

1. What is the ITIL?

A group of metrics that govern the program

A set of process-oriented best practices

Focuses on value delivery

All of the above

8 points   

QUESTION 4

1. Which one of the following is TRUE about the IG Reference Model?

A.

Linking duty + policy integration = efficient, effective management

B.

Linking duty + value to information asset = Unified governance, effective management

C.

Linking duty + value to information asset = efficient, effective management

D.

All of the above

8 points   

QUESTION 5

1. TRUE or FALSE: Managing e-records is primarily a legal issue, especially for public and heavily regulated companies

 True

 False

8 points   

QUESTION 6

1. Two of the of the biggest threats of social media use for organizations come from the lack of a ………………………, and threats presented by………………………….?

A.

Social media commitment, employee use

B.

Social media policy, employee use

C.

No IG policy, employee use

D.

None of the above

8 points   

QUESTION 7

1. According to one of the chapter reading, e-mails can be looked as often shot out in the heat of the battle, most times the e-mail messages are evidence of a ………………... in lawsuits and investigations

A.

Smoking gun

B.

Steaming gun

C.

Hot gun

D.

Smoking topic

8 points   

QUESTION 8

1. Which one of the following is TRUE about the IG Reference Model?

A.

Linking duty + policy integration = efficient, effective management

B.

Linking duty + value to information asset = Unified governance, effective management

C.

Linking duty + value to information asset = efficient, effective management

D.

All of the above

8 points   

QUESTION 9

1. Microsoft’s SharePoint server product dramatically altered the content and records management (RM) markets.  Crocker (2015), edited by Smallwood research indicated that, previous to SharePoint solutions were somewhat__________,_____________, and _____________  efforts for each business applications.

A.

Cumbersome, managed large quantities of documents, and required less extensive implementation

B.

Cumbersome, managed large quantities of documents, and required extensive implementation.

C.

Easy to use, managed large quantities of documents, and required less extensive implementation

D.

All of the above.

8 points   

QUESTION 10

1. TRUE or FALSE: A folksonomy uses free-form words to classify documents.  It’s an approach useful for updating an individual’s taxonomy structure and improves the user search experience.

 True

 False

8 points   

QUESTION 11

1. TRUE or FALSE: From one of our chapter reading, digital preservation can be defined as the long-term, error-free storage of digital information, with means for retrieval and interpretation, for the entire time span the information is required to be retained.  

 True

 False

8 points   

QUESTION 12

1. TRUE or FALSE: According to Franks and Smallwood (2013), information has not become the lifeblood of every organization, and that an increasing volume of information today has increased and exchanged through the use of social networks and Web2.0 tools like blogs, microblogs, and wikis

 True

 False

8 points   

QUESTION 13

1. In one of our case studies regarding SharePoint, the authors indicated that for SharePoint deployments, “an ounce of prevention truly is worth a pound of cure.”  Why was that?  

A.

SharePoint was only a TOOL, and a panacea for poor IG, and simply deploying it will resolve business issues or compliance problems

B.

Since every SharePoint environment includes corporate information, organizations could avoid a lot of headaches and possibly future IG risks if they DIDN’T invest time and deliberation in PLANNING how they will deploy SharePoint

C.

Since every SharePoint environment includes corporate information, organizations could avoid a lot of headaches and possibly future IG risks if they invested time and deliberation in PLANNING how they will deploy SharePoint

D.

Both A and C

8 points   

QUESTION 14

1. Looking forward with SharePoint, the authors concluded that there was going to be a great need for collaboration between both internal and external stakeholders to develop governance policies and strategies to govern and control information assets over long periods of time, among other requirements.  For this to be achievable, the chapter identified one most important consideration that must be met.  What was that consideration? 

A.

Never worry about the level of LTDP maturity was appropriate, achievable, and affordable for the organization and to begin working methodically toward a goal for the good of the organization and its stakeholders over the long-term

B.

Determination that the level of LTDP maturity was appropriate, achievable, and affordable for the organization and to begin working methodically toward a goal for the good of the organization and its stakeholders over the long term. 

C.

Organizations should focus on what is doable over the next 10 to 20 years rather than the next 50 to 100 years

D.

Both B and C

8 points   

QUESTION 15

1. There are three (3) basic types of hierarchical taxonomies, and they are?

A.

The subject, business, and functional

B.

Controlled, uncontrolled, and functional

C.

Subject, ISO, and ANSI

D.

ECM, ERM, and Business

8 points   

QUESTION 16

1. Why has the e-mail become a critical component of the IG implementation process?

A.

e-mail can be the leading piece of evidence requested during discovery phases of civil trials

B.

e-mail cannot be the leading piece of evidence requested during discovery phases of civil trials

C.

It’s a ubiquitous business communication tool and a leading piece of evidence that can be requested at civil trials

D.

both A and C

8 points   

QUESTION 17

1. 1. IT governance seeks to align business objectives with IT strategy to deliver………………...?

A.

Business value

B.

Business agenda

C.

Business metrics

D.

None of the above

8 points   

QUESTION 18

1. Information Governance (IG) consists of?

A.

the overarching policies and processes to optimize and leverage information while keeping it secure and meeting legal and privacy obligations in alignment with organizationally stated business objectives; 

B.

established frameworks and best practices to gain the most leverage and benefit out of IT investments and support accomplishment of business objectives;

C.

the processes, methods, and techniques to ensure that data is of high quality, reliable, and unique (not duplicated), so that downstream uses in reports and databases are more trusted and accurate

D.

All of the above

8 points   

QUESTION 19

1. The principles of successful IG programs are emerging, and they include executive sponsorship, and………………, ………………, ………………, ……………, ……………, …………, ………..., ……………..., and ……………?

A.

Information classification, integrity, security, accessibility, control, monitoring, auditing, policy development, and continuous metrics

B.

Information classification, integrity, security, personally identifiable information, control, monitoring, auditing, policy development, and continuous improvement

C.

Information classification, integrity, security, accessibility, control, monitoring, auditing, policy development, and continuous improvement

D.

Both A and B

8 points   

QUESTION 20

1. Maintaining the IG program requires that a senior-level officer of the enterprise continues to push for __________, _______________, and ___________ of the program to secure and control information 

A.

Enforcement, improvement, expansion

B.

Business plans, industry best practices, changing technology

C.

Enforcement, business plans, expansion

D.

None of the above

8 points   

QUESTION 21

1. The following are reasons why many organizations are trying to reduce and right-size their information foot-print by using data governance techniques like data cleansing and de-duplication:

A.

improve data quality and reduce redundancies, reduce increased and staggering storage management costs, 

B.

reduce the risk of systems failures due to overloading

C.

Both A and B

D.

None of the above

8 points   

QUESTION 22

1. Creating a …………………… is a basic building block in an ………………… that assists business executives understand the risks associated with stated business objectives.

A.

Risk profile, Enterprise Risk Management

B.

ISO 9000, Heat map

C.

Risk Profile, Framework

D.

All of the above

8 points   

QUESTION 23

1. A good data governance framework ensures that downstream negative effects of poor data are avoided and that subsequent reports, analyses, and conclusions are based on______________________?.

A.

Reliable, and trusted data

B.

Frequently Accessed data

C.

Unreliable and trusted data

D.

All of the above

8 points   

QUESTION 24

1. According to a survey research of 2013, the results of that research indicated that……………………of the respondents stated that e-mail was their favorite form of business communication which surpassed not only social media but also telephone and in-person contact.  

A.

3/5

B.

2/5

C.

1/3

D.

2/3

8 points   

QUESTION 25

1. One of the ten IG principles is a Continuous improvement. What is the importance of this principle to the organization program?

A.

Provide periodic program review and necessary adjustment against gaps and or shortcomings

B.

Ensure guidelines and policies are being followed to measure employee compliance

C.

Document management and report management software must be deployed for control

D.

None of the above

8 points   

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