Getting to yes: https://www.youtube.com/watch?v=lYdk1NK9-r0&feature=youtu.be
Negotiation Expert: https://www.youtube.com/watch?v=KTTtn0i_ZyA
CH9 ppt: https://drive.google.com/file/d/1apHXwGAxzNcn6i1ZBusDS8DT-ej42XIR/view?usp=sharing
1. After watching the two videos Getting to Yes and Negotiation Expert, and reviewing the PPT for Week #9, list at least three ways you can handle negotiation more effectively when in a conflict. Use an example for each one.
2. After reading the articles in Moodle and Chapter Six in Getting to Yes, think about a decision you need to make or a conflict that needs to be solved with negotiation. Describe your BATNA for the situation. Be specific and use at least one example of how you will carry your BATNA out for the problem.
- Take a break: When facing a conflict, people usually thinking there's only two side arguing, and it's either other's fault or my fault, but there's a third side in the conflict which is the environment that surrounding the conflict, so take a brake asking for advice and keep a cool head during a conflict.
- Consensus: the reason that having a conflict is because people are having different opinion or perspective, so they arguing about to make another side of people to agree with them, but it is always fine to make a agreement without force others to accept the opinion they don't accept.
- Resolve them wisely: When people are during a conflict, it is so easy make things out of control and make regretful speech or actions, so the vest way to resolve the conflict is to work as a team and coroprate with others.
Lets say I'm a actor, and I am always the one who has different opinion with director, so we always in conflict on our films.
BATNA: Make sure that you are clear of other's intention, what they are trying to arguing with, you will have to know what the problem is before solve them.
When I and the director of the film are working together, I'm sure there must be lots of conflict and argument that we both have different perspective and opinions about the film, but there is one thing that is ensured, all we did is for wishing the best for our film whatever we are trying to argue with, we are having a same intention, so it is easy to make it clear and easily to solve it and working together.
1. Consensus is gradually getting closer
Example: A good start is half the battle. We can reach an agreement on what is acceptable to both sides first. Indicate your side's bottom line and indicate that unreasonable demands will result in a lose-lose situation.
2. Differences are slowly eliminated
Example: For issues that are difficult to reach an agreement at the moment in the negotiations, we can wait for the ripe time to deal with the differences of conflicts gradually.
3. Absorb reasonable requirements
Example: If the other party's requirements are relatively reasonable, you can take a middle course and selectively accept the other party's requirements.
2. I plan to sell my three-year-old car for 300,000 RMB. After discussing with my mother, we decided that the minimum price should not be lower than 250,000 RMB.
Be aware of my own best alternative.
My best alternative is not only a useful guideline, but it gives me the flexibility to come up with innovative solutions. Instead of shutting out all alternatives that don't meet the bottom line, I compare a proposal with my own best alternative and see if it better serves my interests.
Use the bottom line
To avoid failing to achieve this goal, my mother and I set an acceptable worst-case scenario, our "bottom line." As a seller, the bottom line is the lowest price I can accept.
Second, setting boundaries helps me resist pressure and temptations. In the process of selling the car, maybe I really can't pay more than 250,000 yuan for the house, and 250,000 yuan is the lowest price I can accept, then in this case, only I can facilitate the sale. So setting a baseline beforehand may not lead me to a decision I later regret. In addition, the common bottom line between my mother and me helps ensure that no one hints that I might be willing to accept a lower price.
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