info systems 3
mzlkhaWidecast2.docx
Wide Cast Cable and Internet Provider
List of Actors
There are numerous Actors which are as follows
1. Manager
2. Account Specialist
3. Technical Support Specialist
4. Customer
List of Use Cases
Following are the List of Use Cases
1. Add product
2. Update Product
3. Delete Product
4. Update Order
5. Cancel Order
6. Create Order
7. Delete Order
8. Pay Bill
9. Create Account
10. Update Account
11. Create Incident Ticket
12. PPV Order Placement
13. Schedule Incident Ticket
14. Close Incident Ticket
15. Cancel Incident Ticket
Use Case Diagram