Kim Woods

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Week6CaseQuestions.docx

Week 6 Case Questions

Design and Control in Quality Improvement Initiatives

Chapter 11, Case 3: “Barriers to an Effective QI Effort”

Questions:

1. Use the principles of QI from Chapters 7 and 8 to outline a basic effort to improve quality in the ED.

2. Identify some control measures that Lester could use.

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