Data Presentations
pruieihMTH410_Module2_CT_Option2_Call_Center_v1.xlsx
Data
Call Center | Shift A Average Call Time | Shift B Average Call Time | Average Satisfaction Level | Average Number of Employees |
1 | 14 | 29 | 2 | 100 |
2 | 1 | 1 | 1 | 90 |
3 | 53 | 60 | 4 | 80 |
4 | 10 | 25 | 2 | 54 |
5 | 85 | 71 | 4 | 69 |
6 | 18 | 33 | 2 | 54 |
7 | 24 | 40 | 2 | 42 |
8 | 58 | 65 | 4 | 67 |
9 | 33 | 46 | 3 | 30 |
10 | 9 | 19 | 1 | 48 |
11 | 10 | 23 | 2 | 29 |
12 | 6 | 13 | 1 | 26 |
13 | 31 | 44 | 3 | 27 |
14 | 11 | 28 | 2 | 100 |
15 | 3 | 7 | 1 | 47 |
16 | 81 | 70 | 4 | 37 |
17 | 56 | 63 | 4 | 95 |
18 | 63 | 67 | 4 | 84 |
19 | 8 | 16 | 1 | 53 |
20 | 55 | 61 | 4 | 77 |
21 | 38 | 48 | 3 | 49 |
22 | 10 | 26 | 2 | 66 |
23 | 3 | 8 | 1 | 49 |
24 | 7 | 15 | 1 | 94 |
25 | 4 | 11 | 1 | 55 |
26 | 19 | 34 | 2 | 40 |
27 | 74 | 69 | 4 | 74 |
28 | 49 | 57 | 3 | 73 |
29 | 22 | 37 | 2 | 44 |
30 | 49 | 57 | 3 | 46 |
31 | 10 | 22 | 2 | 39 |
32 | 7 | 16 | 1 | 69 |
33 | 39 | 49 | 3 | 84 |
34 | 8 | 17 | 1 | 90 |
35 | 9 | 19 | 2 | 96 |
36 | 39 | 49 | 3 | 68 |
37 | 29 | 43 | 3 | 93 |
38 | 116 | 75 | 4 | 66 |
39 | 17 | 32 | 2 | 96 |
40 | 11 | 28 | 2 | 96 |
41 | 10 | 23 | 2 | 59 |
42 | 19 | 34 | 2 | 67 |
43 | 25 | 40 | 2 | 79 |
44 | 2 | 4 | 1 | 98 |
45 | 4 | 11 | 1 | 69 |
46 | 56 | 64 | 4 | 74 |
47 | 61 | 66 | 4 | 67 |
48 | 66 | 67 | 4 | 100 |
49 | 18 | 33 | 2 | 38 |
50 | 98 | 75 | 4 | 72 |
51 | 1 | 3 | 1 | 32 |
52 | 32 | 44 | 3 | 40 |
53 | 1 | 3 | 1 | 57 |
54 | 58 | 64 | 4 | 100 |
55 | 6 | 13 | 1 | 91 |
56 | 61 | 67 | 4 | 60 |
57 | 82 | 71 | 4 | 55 |
58 | 2 | 4 | 1 | 68 |
59 | 31 | 44 | 3 | 31 |
60 | 49 | 55 | 3 | 53 |
61 | 37 | 48 | 3 | 31 |
62 | 26 | 41 | 2 | 49 |
63 | 52 | 59 | 4 | 44 |
64 | 10 | 26 | 2 | 83 |
65 | 28 | 42 | 2 | 96 |
66 | 10 | 26 | 2 | 86 |
67 | 24 | 40 | 2 | 98 |
68 | 3 | 8 | 1 | 62 |
69 | 23 | 40 | 2 | 58 |
70 | 41 | 50 | 3 | 81 |
71 | 32 | 46 | 3 | 91 |
72 | 50 | 58 | 4 | 26 |
73 | 38 | 49 | 3 | 57 |
74 | 14 | 29 | 2 | 34 |
75 | 43 | 51 | 3 | 98 |
76 | 11 | 28 | 2 | 43 |
77 | 38 | 49 | 3 | 33 |
78 | 15 | 30 | 2 | 37 |
79 | 61 | 66 | 4 | 48 |
80 | 57 | 64 | 4 | 94 |
81 | 55 | 62 | 4 | 25 |
82 | 89 | 73 | 4 | 37 |
83 | 10 | 25 | 2 | 28 |
84 | 78 | 69 | 4 | 31 |
85 | 74 | 69 | 4 | 39 |
86 | 6 | 13 | 1 | 26 |
87 | 2 | 4 | 1 | 41 |
88 | 2 | 6 | 1 | 90 |
89 | 99 | 75 | 4 | 74 |
90 | 4 | 10 | 1 | 77 |
91 | 47 | 53 | 3 | 81 |
92 | 90 | 74 | 4 | 39 |
93 | 56 | 63 | 4 | 76 |
94 | 20 | 35 | 2 | 54 |
95 | 9 | 19 | 1 | 37 |
96 | 22 | 38 | 2 | 100 |
97 | 53 | 60 | 4 | 42 |
98 | 19 | 35 | 2 | 97 |
99 | 10 | 24 | 2 | 75 |
100 | 47 | 53 | 3 | 76 |
101 | 53 | 60 | 4 | 65 |
102 | 2 | 6 | 1 | 25 |
103 | 5 | 12 | 1 | 52 |
104 | 14 | 29 | 2 | 96 |
105 | 4 | 9 | 1 | 86 |
106 | 39 | 49 | 3 | 32 |
107 | 3 | 8 | 1 | 44 |
108 | 59 | 65 | 4 | 45 |
109 | 63 | 67 | 4 | 58 |
110 | 1 | 1 | 1 | 46 |
111 | 18 | 33 | 2 | 75 |
112 | 4 | 11 | 1 | 100 |
113 | 48 | 54 | 3 | 70 |
114 | 17 | 32 | 2 | 38 |
115 | 46 | 52 | 3 | 48 |
116 | 49 | 56 | 3 | 92 |
117 | 29 | 44 | 3 | 34 |
118 | 2 | 6 | 1 | 46 |
119 | 9 | 19 | 2 | 60 |
120 | 58 | 64 | 4 | 41 |
121 | 10 | 21 | 2 | 78 |
122 | 60 | 66 | 4 | 84 |
123 | 67 | 67 | 4 | 42 |
124 | 87 | 73 | 4 | 78 |
125 | 62 | 67 | 4 | 42 |
126 | 48 | 55 | 3 | 86 |
127 | 16 | 32 | 2 | 92 |
128 | 34 | 48 | 3 | 84 |
129 | 1 | 4 | 1 | 48 |
130 | 44 | 51 | 3 | 90 |
131 | 55 | 62 | 4 | 46 |
132 | 49 | 56 | 3 | 77 |
133 | 7 | 15 | 1 | 59 |
134 | 46 | 52 | 3 | 53 |
135 | 55 | 62 | 4 | 99 |
136 | 7 | 14 | 1 | 93 |
137 | 56 | 63 | 4 | 28 |
138 | 4 | 12 | 1 | 47 |
139 | 34 | 47 | 3 | 81 |
140 | 16 | 30 | 2 | 77 |
141 | 2 | 7 | 1 | 50 |
142 | 51 | 59 | 4 | 52 |
143 | 33 | 47 | 3 | 63 |
144 | 14 | 28 | 2 | 28 |
145 | 72 | 68 | 4 | 72 |
146 | 10 | 22 | 2 | 78 |
147 | 18 | 33 | 2 | 52 |
148 | 9 | 20 | 2 | 25 |
149 | 2 | 5 | 1 | 95 |
150 | 48 | 54 | 3 | 26 |
151 | 28 | 43 | 2 | 31 |
152 | 32 | 45 | 3 | 36 |
153 | 20 | 35 | 2 | 73 |
154 | 40 | 50 | 3 | 59 |
155 | 2 | 6 | 1 | 83 |
156 | 49 | 57 | 4 | 84 |
157 | 37 | 48 | 3 | 44 |
158 | 86 | 71 | 4 | 36 |
159 | 9 | 19 | 2 | 59 |
160 | 32 | 46 | 3 | 93 |
161 | 35 | 48 | 3 | 68 |
162 | 50 | 57 | 4 | 63 |
163 | 2 | 4 | 1 | 41 |
164 | 13 | 28 | 2 | 38 |
165 | 86 | 72 | 4 | 50 |
166 | 32 | 46 | 3 | 64 |
167 | 45 | 52 | 3 | 50 |
168 | 31 | 44 | 3 | 72 |
169 | 41 | 50 | 3 | 49 |
170 | 87 | 72 | 4 | 53 |
171 | 20 | 35 | 2 | 32 |
172 | 93 | 74 | 4 | 75 |
173 | 22 | 36 | 2 | 32 |
174 | 26 | 41 | 2 | 26 |
175 | 29 | 43 | 3 | 64 |
176 | 67 | 67 | 4 | 93 |
177 | 55 | 63 | 4 | 71 |
178 | 49 | 56 | 3 | 65 |
179 | 59 | 66 | 4 | 32 |
180 | 52 | 59 | 4 | 63 |
181 | 93 | 74 | 4 | 75 |
182 | 16 | 32 | 2 | 89 |
183 | 4 | 9 | 1 | 77 |
184 | 18 | 33 | 2 | 31 |
185 | 13 | 28 | 2 | 54 |
186 | 28 | 42 | 2 | 83 |
187 | 44 | 52 | 3 | 28 |
188 | 118 | 19 | 2 | 96 |
189 | 23 | 39 | 2 | 31 |
190 | 23 | 40 | 2 | 30 |
191 | 57 | 64 | 4 | 63 |
192 | 88 | 73 | 4 | 60 |
193 | 82 | 70 | 4 | 81 |
194 | 7 | 16 | 1 | 64 |
195 | 7 | 16 | 1 | 63 |
196 | 16 | 31 | 2 | 51 |
197 | 37 | 48 | 3 | 93 |
198 | 50 | 58 | 4 | 76 |
199 | 21 | 36 | 2 | 49 |
200 | 1 | 2 | 1 | 42 |