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JWI 510: Leadership in the 21st Century

Assignment 2: Part A

© Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This course guide is subject to change based on the needs of the class.

JWI 510 – Assignment 2A (1202) Page 1 of 4

Part A: Analyzing the Case

Due Week 7, Sunday at midnight (15% of final grade)

Instructions

Download, read, and reread the case Satya Nadella at Microsoft: Instilling a Growth Mindset. Allow yourself

plenty of time for this. While this case is not long, you will get more out of it if you read it more than once.

Write a 4-5 page paper answering the following prompts. Your paper will essentially summarize the case,

specifically focusing on what challenges Nadella faced as a leader, what steps he took to overcome those

challenges, and whether he succeeded or not. Your responses must be supported by the facts of the case,

and make appropriate reference to course materials.

1. What was Nadella’s diagnosis of the problems at Microsoft?

a. What were the biggest challenges he faced when he took charge?

b. Which of Lencioni’s 5 areas of dysfunction in teams were present at Microsoft?

c. What goals did Nadella set for transforming the organization?

2. In thinking about Nadella’s style and the steps he took as a change leader, address the following:

a. Drawing on Daniel Goleman’s “Leadership that Gets Results” (from Week 3), which styles of

leadership most closely matches Nadella’s style? Explain.

b. In terms of company culture, how did Nadella change specific systems and processes to

improve teamwork?

c. Nadella frequently uses the term “growth mindset.” What does this mean, and how did he

foster it?

3. How effective have Nadella’s efforts been? In particular:

a. What metrics should be used to evaluate the success of his efforts?

b. What else could Nadella and his team do to sustain the wins they have achieved so far?

c. What additional challenges do you expect he will face?

JWI 510: Leadership in the 21st Century

Assignment 2: Part A

© Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This course guide is subject to change based on the needs of the class.

JWI 510 – Assignment 2A (1202) Page 2 of 4

Professional Formatting Requirements:

 Typed, double spaced professional font (size 10-12), includes headings and subheadings, with

one-inch margins on all sides. See the Sample Professional Paper under Course Documents for

an example.

 References must be included and provide accurate information that enables the reader to locate

the original source. Thorough application and analysis of course materials and resources is

expected. Additional research is welcome.

 Include a cover page containing the title of the assignment, your name, the professor’s name, the

course title, and the date.

 The paper’s length is 4-5 pages, excluding your Cover page and Reference list.

 Before submitting your paper, use Grammarly to check for punctuation and usage errors, and

make the required corrections.

JWI 510: Leadership in the 21st Century

Assignment 2: Part A

© Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This course guide is subject to change based on the needs of the class.

JWI 510 – Assignment 2A (1202) Page 3 of 4

Rubric Assignment 2: Part A

Weight: 15% Assignment 2 – Part A: Analyzing the Case

Criteria Unsatisfactory Low Pass Pass High Pass Honors

1. Describe Microsoft’s team dysfunctions and issues as identified by Nadella.

Weight: 25%

Did not or unsatisfactorily explains the dysfunctions of the team and the biggest risks to the business.

Partially explains the dysfunctions of the team, but does not connect these to the risks they pose to the business.

Satisfactorily explains the dysfunctions of the team and presents a basic connection to the threats these pose to the business.

Excellent explanation of the dysfunctions of the team; makes a strong, well- reasoned, and well-supported connection between these and the risks they pose to the business.

Exemplary explanation of the dysfunctions of the team, and extremely well developed and clearly explained connection to the risk the business faces.

2. Summarize Nadella’s leadership style and the solutions he implemented at Microsoft.

Weight: 25%

Key elements of Nadella’s leadership style and solution steps are missing, unclear, or inaccurate.

Basic summary of Nadella’s leadership style and solution steps; discussion lacks clarity and/or conciseness.

Good summary of Nadella’s leadership style and solutions; discussion may lack some clarity, conciseness, or adequate supporting details.

Very good summary of key successes of Nadella’s leadership style and solution steps; discussion is clear, concise, and well- supported by references and examples.

Exemplary summary of key points; includes unique and well- reasoned insights; clear and concise, and supported by references and examples.

3.

Assess the effectiveness of Nadella’s leadership and improvement efforts.

Weight: 30%

Did not or unsatisfactorily examines the effects of Nadella’s work.

Little to no synthesis of ideas is demonstrated and logical reasoning is not included or evident.

Partially examines the effects of Nadella’s work.

Demonstrates minimal synthesis of ideas and logical reasoning from course concepts.

Satisfactorily examines the effects of Nadella’s work.

Demonstrates basic synthesis of ideas and understanding of course concepts; provides information more than actual analysis

Fully examines the effects of Nadella’s work.

Demonstrates very good synthesis of ideas and understanding of course concepts; draws inferences and impacts from their analysis.

Exemplarily examines the possible causes of the team’s dysfunctions.

Demonstrates critical analysis, excellent synthesis of ideas, and understanding of course concepts and unique insights; draws comprehensive impacts from their analysis.

JWI 510: Leadership in the 21st Century

Assignment 2: Part A

© Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This course guide is subject to change based on the needs of the class.

JWI 510 – Assignment 2A (1202) Page 4 of 4

Weight: 15% Assignment 2 – Part A: Analyzing the Case

Criteria Unsatisfactory Low Pass Pass High Pass Honors

4 The paper is professionally formatted, includes in-text citations and references, and is free from grammar and spelling errors.

Weight: 20%

The paper is unsatisfactorily formatted.

It may not include a cover page and headings, or lacks professional choices in formatting, font, and spacing.

Sources are not consistently cited in text, and accurate references are not included.

There are mechanics and/or usage errors.

The paper is partially satisfactorily formatted.

It may not include a cover page and headings, or lacks professional choices in formatting, font, and spacing.

Sources are not consistently cited in text, and accurate references may not be included.

There are some mechanics or usage errors.

The paper is satisfactorily formatted.

It includes a cover page and headings, but may lack professional choices in formatting, font, and spacing.

Sources may not be consistently cited in text, and accurate references may not be included.

There may be some minor mechanics or usage errors.

The paper is professionally formatted.

It includes a cover page, headings, professional formatting, font, and spacing.

All sources are consistently cited in text, and accurate references are included.

There are no mechanics or usage errors.

The paper is exceptionally formatted. It is highly professional in appearance and clearly organized.

It includes a cover page, headings, professional formatting, font, and spacing.

All sources are consistently cited in text, and accurate references are included.

There are no mechanics or usage errors.