workplace conflict


 your Discussion post as they serve only to begin your thinking process; however, you must explain your reasoning as you formulate your formal response.

  • 1. Most important monetary cost of conflict and why (Name the cost and provide one paragraph as to why you selected it.)

    2. Other possible non-monetary costs of conflict, providing an example from your professional life (at least three items in a bulleted list and one paragraph as example for one of them).

    3. Organization's posture on conflict management (Yes or No that your organization states everyone is responsible to manage and settle conflict).

    4. Your agreement (or not) with your organization's posture (Yes or No and 2-3 paragraphs to explain your response. Include discussion about management's dominant role (or equal role) of managing conflict within an organization ).

  • This is a reading for the assignment  please use as part of your citing
  • CPP Inc. (2008). The CPP global human capital report: Workplace conflict and how businesses can harness it to thrive. Retrieved from

    Furlong, G. T. (2005). The conflict resolution toolbox: Models and maps for analyzing, diagnosing, and resolving conflict. Mississauga, Ontario: John Wiley & Sons Canada, Ltd.

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