Question 1 of 20 | 5.0/ 5.0 Points |
What percentage of learning on the job comes from informal learning? [removed] A. 80 | | [removed] B. 75 | | [removed] C. 90 | | [removed] D. 45 | |
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Question 2 of 20 | 5.0/ 5.0 Points |
Who performs the initial orientation? [removed] A. an HR specialist | | [removed] B. the supervisor | | [removed] C. neither A nor B | | [removed] D. both A and B | |
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Question 3 of 20 | 5.0/ 5.0 Points |
__________ is a detailed study of the job to determine what specific skills the job requires. [removed] A. Needs analysis | | [removed] B. Task analysis | | [removed] C. Performance analysis | | [removed] D. Training strategy | |
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Question 4 of 20 | 5.0/ 5.0 Points |
__________ is a section of an employer’s website that offers employees online access to many or all of the training courses employees need to succeed at their jobs. [removed] A. Videospace | | [removed] B. A learning portal | | [removed] C. A training portal | | [removed] D. none of the above | |
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Question 5 of 20 | 5.0/ 5.0 Points |
In __________, trainees learn by making realistic decisions in simulated situations. [removed] A. improvisation | | [removed] B. management games | | [removed] C. case studies | | [removed] D. action learning | |
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Question 6 of 20 | 5.0/ 5.0 Points |
Orientation typically includes information on __________. [removed] A. employee benefits | | [removed] B. daily routine | | [removed] C. safety measures | | [removed] D. all of the above | |
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Question 7 of 20 | 5.0/ 5.0 Points |
The __________ process includes improving the firm’s future performance and making sense of terms of the firm’s strategy and goals. [removed] A. management development | | [removed] B. management skills inventory | | [removed] C. action planning | | [removed] D. performance support | |
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Question 8 of 20 | 5.0/ 5.0 Points |
The first step in creating a training program is to __________. [removed] A. assess the program’s successes or failures | | [removed] B. design the program content | | [removed] C. analyze employees’ training needs | | [removed] D. train the targeted group of employees | |
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Question 9 of 20 | 0.0/ 5.0 Points |
A successful orientation should achieve which of the following? [removed] A. The new employee should feel welcome. | | [removed] B. The new employee should understand the organization in a broad sense. | | [removed] C. The new employee should have clear understanding of what is expected. | | [removed] D. All of the above. | |
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Question 10 of 20 | 5.0/ 5.0 Points |
__________ means having a person learn a job by actually doing it. [removed] A. Practice | | [removed] B. On-the-job training | | [removed] C. Social learning | | [removed] D. Modeling | |
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Question 11 of 20 | 5.0/ 5.0 Points |
To improve the orientation process, some firms provide their incoming managers with __________. [removed] A. preloaded personal digital assistants | | [removed] B. disks containing discussions of corporate culture | | [removed] C. a free breakfast | | [removed] D. A and B only | |
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Question 12 of 20 | 5.0/ 5.0 Points |
Delivering learning content on demand via electronic devices when needed is termed __________ learning. [removed] A. mobile | | [removed] B. cell-based | | [removed] C. demand driven | | [removed] D. all of the above | |
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Question 13 of 20 | 5.0/ 5.0 Points |
In the __________ method, a manager is presented with a written description of an organizational problem to diagnose and solve. [removed] A. case study | | [removed] B. diagnose and learn | | [removed] C. action learning | | [removed] D. job rotation | |
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Question 14 of 20 | 5.0/ 5.0 Points |
Which of the following characterizes training today? [removed] A. Training is increasingly more strategic. | | [removed] B. Training is more prevalent in the higher levels of an organization. | | [removed] C. Training is developing a great reputation for getting results. | | [removed] D. Training is being evaluated extensively. | |
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Question 15 of 20 | 5.0/ 5.0 Points |
Rebekah was hired soon after graduation and assigned to complete a management trainee program. She will move to various jobs each month for a nine-month period of time. Her employer is utilizing the __________ form of training. [removed] A. job rotation | | [removed] B. understudy | | [removed] C. coaching | | [removed] D. special assignments | |
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Question 16 of 20 | 5.0/ 5.0 Points |
A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called __________. [removed] A. job instruction training | | [removed] B. understudy training | | [removed] C. programmed learning | | [removed] D. apprenticeship training | |
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Question 17 of 20 | 5.0/ 5.0 Points |
__________ is the continuing process of instilling in all employees the attitudes, standards, and values that the organization expects. [removed] A. Socialization | | [removed] B. Training | | [removed] C. Development | | [removed] D. Orientation | |
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Question 18 of 20 | 5.0/ 5.0 Points |
Any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills is called __________. [removed] A. diversity training | | [removed] B. on-the-job training | | [removed] C. performance improvement programs | | [removed] D. management development | |
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Question 19 of 20 | 5.0/ 5.0 Points |
__________ is a form of management training in which trainees to learn by making realistic decisions in simulated situations. [removed] A. Developmental solutions | | [removed] B. Improvisation | | [removed] C. Spontaneity | | [removed] D. Quick time | |
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Question 20 of 20 | 5.0/ 5.0 Points |
The basic aim of __________ is to increase the participant’s insight into his or her own behavior and the behavior of others by encouraging an open expression of feelings in a trainer-guided group. [removed] A. sensitivity training | | [removed] B. action research | | [removed] C. group therapy | | [removed] D. coaching | |
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