Statistical Analysis
Dr.RuttoPhdbestQuestion 1 of 20 | 5.0 Points |
Re-engineering is an appropriate replacement for benchmarking when:
A. tour process is fairly strong relative to best-in-class. | ||
B. the best-in-class is not in your industry. | ||
C. your process is not in statistical control, i.e., is unstable. | ||
D. best-in-class is unwilling to cooperate. | ||
Question 2 of 20 | 5.0 Points |
One of the three phases of benchmarking is:
A. conclusion. | ||||
B. postexecution. | ||||
C. reporting. | ||||
D. None of the above | ||||
Question 3 of 20 | 5.0 Points | |||
The Five-Step Plan is the Japanese approach to implementing:
A. BCG matrix. | ||||
B. House of Quality. | ||||
C. Six Sigma. | ||||
D. Kaizen. | ||||
Question 4 of 20 | 5.0 Points | |||
When benchmarking, it is not enough to understand the processes; they must be completely:
A. analyzed. | ||
B. tested. | ||
C. documented. | ||
D. integrated | ||
Question 5 of 20 | 5.0 Points |
The origin of what is now called __________ dates back to a book written by Dr. Walter Shewhart in 1931.
A. quality engineering | ||||
B. compliance management | ||||
C. statistical process control | ||||
D. QFD | ||||
Question 6 of 20 | 5.0 Points | |||
Lean is based on the manufacturing system that was developed by:
A. Motorola. | ||||
B. Toyota. | ||||
C. Goldratt. | ||||
D. IBM. | ||||
Question 7 of 20 | 5.0 Points | |||
The __________ phase of DMAIC focuses on why defects, errors, or excessive variation occurs.
A. Define | ||||
B. Measure | ||||
C. Analyze | ||||
D. Control | ||||
Question 8 of 20 | 5.0 Points | |||
__________ approaches improvement projects in three successive phases, applying TOC, Lean, and then Six Sigma tools.
A. The iTLS model | ||||
B. Kaizen | ||||
C. CEDAC | ||||
D. SIPOC | ||||
Question 9 of 20 | 5.0 Points | |||
__________ is founded on the premise that an organization’s performance against its goal can be determined and managed.
A. Kaizen | ||
B. JIT/Lean | ||
C. The Theory of Constraints | ||
D. Six Sigma | ||
Question 10 of 20 | 5.0 Points | |
Which of the following individuals is identified as the developer of JIT/LEAN/Lean?
A. Eiji Toyoda | ||||
B. W. Edwards Deming | ||||
C. Taiichi Ohno | ||||
D. Henry Ford | ||||
Question 11 of 20 | 5.0 Points | |||
Which of the following is NOT a measure in TOC?
A. Establishing the goal | ||||
B. Making the investment | ||||
C. Operating expenses | ||||
D. Throughput | ||||
Question 12 of 20 | 5.0 Points | |||
Which of the following behaviors best describe the concept of benchmarking?
A. Unethical | ||||
B. Illegal | ||||
C. Industrial espionage | ||||
D. None of the above | ||||
Question 13 of 20 | 5.0 Points | |||
Mass production is a(n) __________ system.
A. integrated | ||
B. push | ||
C. pull | ||
D. breakthrough | ||
Question 14 of 20 | 5.0 Points |
Several benchmarking considerations require management’s approval before the process can start: commitment to change, funding, personnel, disclosure, and:
A. oversight. | ||||
B. direction. | ||||
C. involvement. | ||||
D. direct supervision | ||||
Question 15 of 20 | 5.0 Points | |||
Variation in processes:
A. can be caused by include people, machines, material, and environment. | ||
B. is of three kinds. | ||
C. should not be of concern. | ||
D. must be eliminated if continual improvement is to happen. | ||
Question 16 of 20 | 5.0 Points |
As part of its __________ responsibility, management in an organization that practices __________ must be personally involved in continual improvement.
A. leadership; fiscal responsibility | ||||
B. financial; leadership | ||||
C. leadership; total quality | ||||
D. fiscal; total quality | ||||
Question 17 of 20 | 5.0 Points | |||
Six Sigma process performance:
A. represents a major advance in capability over the typical. | ||
B. has yet to be achieved in actual practice. | ||
C. predicts 1 nonconformance in 500 million opportunities. | ||
D. is useful only in large scale manufacturing. | ||
Question 18 of 20 | 5.0 Points |
Six Sigma can only be achieved through:
A. hiring new staff. | ||||
B. process improvement. | ||||
C. creating a new mission statement. | ||||
D. cutting costs. | ||||
Question 19 of 20 | 5.0 Points | |||
The JIT/LEAN/Lean “pull” system ensures that:
A. costs are minimized through “economy of scale.” | ||
B. the production line will never stop because of a problem. | ||
C. buffer stocks are on hand to prevent line stoppage when a critical machine fails. | ||
D. the internal supplier process does not build product unless told to do so by the internal customer process. | ||
Question 20 of 20 | 5.0 Points |
The most common inhibitor of SPC is:
A. inadequate training. | ||
B. lack of resources resulting from the absence of management commitment. | ||
C. failure to have processes under control. | ||
D. low production rates. | ||
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