Post BUS340 Unit 3 Quiz 1 Latest 2017

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Question 1

4 out of 4 points

____ are individuals, companies, groups, and nations that cause and respond to external issues, opportunities, and threats.

Ethicists

Stakeholders

Environmental forces

Stockholders

Question 2

4 out of 4 points

Which of the following is not a macro level environmental force?

Technological
Economic
Governmental/regulatory
Industry

Question 3

4 out of 4 points

Which of the following environmental dimensions continues to evolve into a more global context of trade, markets, and resource flows?

Political
Technological
Economic
Governmental/regulatory

Question 4

4 out of 4 points

Demographically, the workforce has become more

white.
diverse.
limited.
younger.

Question 5

4 out of 4 points

Which of the following is considered a secondary stakeholder group?

Suppliers
Employees
Local community groups
Customers

Question 6

4 out of 4 points

Which of the following is considered a primary stakeholder group?

Customers
Suppliers
Employees
All of the above

Question 7

4 out of 4 points

According to Laura Nash, ____ is the study of how personal moral norms apply to the activities and goals of commercial enterprise.

business ethics
stakeholder approach
social contract
preconventional level

Question 8

4 out of 4 points

According to Nash, business ethics deals with which of the following areas of managerial decision making?

Choices about what the laws should be and whether to follow them

Choices about economic and not social issues outside the domain of law

Choices about competitors' over company's interests

All of these choices

Question 9

4 out of 4 points

In addition to the classic ethical principles, three broad, straight moral orientations that can be applied to individuals, groups, and organizations are

Immorality, Amorality and morality

Question 10

4 out of 4 points

Ethics refers to which of the following?

Doing the right thing
Taking care of efficiency
Doing things right
Preserving capitalism

Question 11

4 out of 4 points

Which of the following questions should be asked when a manager perceives a problem?

what are my core value?

who will be harmed.

How will the organization be affected?

All of these choices

Question 12

4 out of 4 points

Which of the following popular myths argues that business practices are basically amoral, since business operates in a free market?

Ethics is a public not personal affair

Business and ethics do not mix

Business ethics is relative

Good business means good ethics

Question 13

4 out of 4 points

Which of the following are known to interact more with external stakeholders, and thus at Stage 4 (Kohlberg)?

Fortune 1000 CEOs

Journalists

Self-employed professionals

Managers in medium-sized firms

Question 14

4 out of 4 points

Which of the following is a common area of focus for stockholder and stakeholder approach?

Moral factors

Economic factors

Political and legal factors

Technological interests

Question 15

4 out of 4 points

The management approach that includes analytic concepts for mapping and evaluating strategy is ____.

stakeholder management

stakeholder mapping

analytic review

stakeholder analysis

Question 16

0 out of 4 points

Which approach provides a framework that enables users to map and, ideally, manage the corporation's relationship with groups to reach "win-win" collaborative outcomes?

Stockholder approach

Issues management approach

Crisis management approach

Stakeholder approach

Question 17

4 out of 4 points

The primary stakeholders of a firm include all of the following except

competitors.

customers.

employees.

suppliers.

Question 18

4 out of 4 points

A ____ is any interest, share, or claim that a group or individual has in the outcome of a corporation's policies, procedures, or actions toward others.

crises

stake

strategy

stock

Question 19

4 out of 4 points

According to the stakeholder analysis, once you have identified the stakeholders who are directly or indirectly involved with your firm, which of the following steps comes next?

Monitoring shifting coalitions

Constructing a matrix of shareholder moral responsibilities

Assessing the nature of each stakeholder's interest

Mapping stakeholder relationships

Question 20

4 out of 4 points

Which of the following is NOT an area of moral responsibility for organizations?

Economic

Societal

Legal

Ethical

Question 21

4 out of 4 points

A type 2, marginal, stakeholder calls for a(n) ____ strategy.

involve

defend

monitor

collaborate

Question 22

4 out of 4 points

To identify and respond to trends that lead to organizational opportunities and threats, many companies use which of the following?

Trend setters

Market researchers

Issues managers

Codes of ethics

Question 23

4 out of 4 points

Fry and Ury base their negotiation recommendations on all of the following except

separate people from problems.

focus on positions.

generate a variety of options.

use objective criteria.

Question 24

4 out of 4 points

Using moral reflection and creativity is not important when deciding between two “right” or “wrong” choices.

True

False

Question 25

4 out of 4 points

It has been estimated that theft costs companies $60 billion annually, and that 59% of workers admit to or think about stealing from their employers.

True

False

 

 

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