[removed] Question 10 Two persons debating each other aggressively on the merits of two different proposed advertising campaigns is an example of emotional interpersonal conflict. Answer[removed] True Question 11 Define decision making. What are the five basic steps involved in the rational decision model? Question 12 When dealing with risk environments, managers may assign __________ through objective statistical procedures or through personal intuition. Answer [removed] | | potentialities | [removed] | | expectations | [removed] | | prospects | [removed] | | probabilities | [removed] | | feasibilities |
Question 13 Bounded rationality is choosing the first alternative that appears to give an acceptable or satisfactory resolution of the problem. Answer[removed] True [removed] False Question 14 An example of constituency negotiation occurs when representatives of management and labor negotiate a collective bargaining agreement. Answer[removed] True [removed] False Question 15 Behavioral scientists are cautious about applying classical decision theory to many decision situations because they recognize that human beings have __________ that restrict their information-processing capabilities. Answer [removed] | | sociological limitations | [removed] | | cognitive limitations | [removed] | | subjective limitations | [removed] | | emotional limitations | [removed] | | psychological limitations |
Question 16 In the __________ approach to negotiation, participants would ask: How can the resource best be utilized? Question 17 Lose-lose strategies may result from outright competition or authoritative command where the solution is dictated by an authority figure. Answer[removed] True [removed] False Question 18 Jeff Bezos of Amazon.com believes there is a place for both systematic and intuitive decision-making in management. Answer[removed] True [removed] False Question 19 All of the following statements relating to escalating commitment are correct EXCEPT: Answer [removed] | | the tendency to escalate commitments often outweighs the willingness to disengage from them. | [removed] | | decision makers may rationalize negative feedback resulting from an escalated commitment as a temporary condition. | [removed] | | an escalated commitment may result in a decision maker protecting his or her ego by not admitting that the original decision was a mistake. | [removed] | | once it is determined that a chosen course of action is not working, decision makers will re-group and select a different course of action. | [removed] | | decision makers may characterize any negative results from an escalated commitment as a learning experience can be overcome with added future effort. |
Question 20 In the context of the stages of conflict, when the antecedent conditions become the basis for substantive or emotional differences between people or groups, the stage of __________ exists. Answer [removed] | | felt conflict | [removed] | | distinct conflict | [removed] | | manifest conflict | [removed] | | perceived conflict | [removed] | | apparent conflict |
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