Organizational Behavior Chapter 16 Multiple Choice Questions

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 Multiple Choice Quiz

1  
Organizational culture is the basic pattern of __________ considered to be the correct way of thinking about and acting on problems or opportunities facing the organization.
 A) shared assumptions, goals, and attitudes
 B) complementary beliefs, targets, and attitudes
 C) shared assumptions, values, and beliefs
 D) complementary artifacts, assumptions, and perceptions
 E) none of these.

2  
An individual’s perceptions of reality are:
 A) values.
 B) assumptions.
 C) beliefs.
 D) rituals.
 E) artifacts.

3  
__________ are the shared mental models that people rely on.
 A) Assumptions
 B) Values
 C) Beliefs
 D) Artifacts
 E) Culture

4  
Stable, evaluative beliefs that guide our preferences for outcomes or courses of action in a variety of situations, are:
 A) assumptions.
 B) values.
 C) perceptions.
 D) cultural strengths.
 E) artifacts.

5  
All of these are artifacts of organizational culture, EXCEPT:
 A) beliefs.
 B) rituals.
 C) stories.
 D) language.
 E) physical structures.

6  
The cultural content of an organization:
 A) consists of a limited number of elements.
 B) is easily diagnosed.
 C) falls into a generally accepted specific classification.
 D) none of the above.
 E) ‘a’ and ‘c’ only.

7  
Organizations are comprised of all of these, EXCEPT:
 A) subcultures.
 B) a dominant culture.
 C) countercultures.
 D) homogenous cultures.
 E) All of these make up an organization's culture.

8  
Because they are subtle and often ambiguous, understanding an organization’s culture requires painstaking assessment of many:
 A) values.
 B) legends.
 C) beliefs.
 D) artifacts.
 E) stories.

9  
Organizational stories and legends:
 A) are always positive and attract a following.
 B) are negative and deter disobedience.
 C) are more effective when they describe imaginary people and beliefs.
 D) should avoid generating emotions.
 E) advise people what to do or what not to do.

10  
Rituals are __________, and ceremonies are __________.
 A) programmed routines; daily tasks
 B) programmed routines; planned activities
 C) daily tasks; programmed routines
 D) planned activities; programmed routines
 E) None of these.

11  
Celebrating the launch of a new product is an example of a(n):
 A) ritual.
 B) counterculture.
 C) physical structure.
 D) ceremony.
 E) symbol.

12  
Many experts believe organizational culture affects corporate performance because of all of these, EXCEPT:
 A) Organizational culture is a deeply embedded form of social control.
 B) Organizational culture bonds people together.
 C) Organizational culture has little influence on the ability to attract and retain employees.
 D) Organizational culture assists in sense making and understanding.
 E) All of these are important functions of organizational culture.

13  
The relationship between cultural strength and success is:
 A) highly positive.
 B) moderately negative.
 C) neutral.
 D) modestly positive.
 E) an inverse relationship.

14  
When employees focus on the changing needs of customers and support initiatives to keep pace with these changes, there exists an:
 A) adaptive culture.
 B) corporate culture.
 C) changing culture.
 D) merging culture.
 E) subculture.

15  
A bicultural audit can help organizational leaders __________ when merging organizational cultures.
 A) maximize merging profits
 B) minimize cultural collisions
 C) maximize cultural dominance of the acquiring firm
 D) determine a brand new culture to follow
 E) minimize employee satisfaction and productivity

16  
The four main strategies for merging different corporate cultures include all of the following, EXCEPT:
 A) separation.
 B) integration.
 C) reorganization.
 D) deculturation.
 E) assimilation.

17  
Acquiring companies impose their culture and business practices on an acquired organization through:
 A) assimilation.
 B) deculturation.
 C) separation.
 D) integration.
 E) all of the above.

18  
Combining two or more cultures into a new composite culture that preserves the best features of the previous culture is:`
 A) assimilation.
 B) integration.
 C) separation.
 D) deculturation.
 E) all of the above.

19  
Integration is a merger strategy used to:
 A) make the acquired company embrace the acquiring company's culture.
 B) embrace the acquired company's culture.
 C) impose the acquiring company's culture on the unwilling firm.
 D) combine two or more cultures into a new composite culture.
 E) keep the different cultures and avoid exchanging practices.

20  
When merging companies agree to remain distinct entities with minimal exchange of culture or organizational practices it is called:
 A) integration.
 B) deculturation.
 C) separation.
 D) assimilation.
 E) all of the above.

21  
Which of these is NOT a strategy for strengthening organizational culture?
 A) Introduce rewards consistent with culture.
 B) Founders and leaders serve as role models.
 C) Hire people with desired values.
 D) Increase employee turnover.
 E) All of these are strategies to strengthen organizational culture.

22  
__________ leaders strengthen organizational culture by __________ the future vision.
 A) Transactional; enacting
 B) Energetic; delegating
 C) Transformational; destroying
 D) Transformational; communicating
 E) None of these.

23  
The process by which individuals learn the values and expected behaviours necessary to assume their roles is:
 A) managing cultural networks.
 B) integration.
 C) organizational socialization.
 D) deculturation.
 E) none of the above002E

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