Question 1 
Performance evaluation systems break down because they are: 
A. poorly communicated.
B. misunderstood.
C. poorly designed.
D. punitive.


Question 2 
Raters who see everything as good are __________ raters. 
A. inexperienced
B. optimistic
C. lenient
D. far-sighted


Question 3 
If a supervisor lets another employee's performance influence the ratings that are given to someone else, then a __________ has occurred. 
A. halo effect
B. contrast effect
C. recency of events error
D. central tendency error


Question 4 
A supervisor should open a performance review with __________ remarks. 
A. neutral
B. positive
C. personal
D. negative

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