Module 01 Course Project - Delivering Happiness at Zappos

profilejeffro401 is an online shoe and apparel shop currently based in Henderson, Nevada. In 2009, it was acquired by Amazon. It has been honored as a Fortune Best Companies to Work For and received other awards. Founder Tony Hsieh places great emphasis on company culture and core values. Managers are required to spend 10-20% of their working hours "goofing off" with employees outside of the office. "Delivering Happiness" is a core concept of the company as well as the name of Hsieh's book.

Conduct academic research and prepare a 2-3 page introductory report in APA format on management style and motivation methods leading to employee satisfaction and outstanding customer service at Zappos.


Each individual assignment must be 2-3 pages in length, follow APA guidelines for in-text citations and references pages, and include correct spelling, grammar, and punctuation.


    • 4 years ago
    • 20

    Purchase the answer to view it

    • attachment