Weekly tasks or assignments (Individual or Group Projects) will be due by Monday and late submissions will be assigned a late penalty in accordance with the late penalty policy found in the syllabus. NOTE: All submission posting times are based on midnight Central Time.

Emotional intelligence (EI) is the concept of identifying, assessing, and developing an awareness of emotions to enhance social relationships. Do a keyword search on the Internet and in the CTU online library on emotional intelligence, and read a few articles on the subject. Based on your research, think about whether EI is a requirement of effective leadership.

To complete this section of your Action Plan, include the following:

• Identify a crisis scenario. Create a role-play scenario of how a leader can use emotional intelligence to handle a crisis or conflict situation. You may research a crisis event, such as a product recall, oil spill, or natural disaster and create a crisis scenario.
• Next, choose 1 of the following attributes explained in the EI theory, and identify how it plays a role in leadership during times of crisis:
  • Self-awareness
  • Self-management
  • Social awareness
  • Relationship management
• Then, write a synopsis of 300–500 words of why EI is important in leadership. Explain how the attribute you selected helped resolve or mitigate the crisis situation you identified.
• Finally, write a response of 500–600 words, or produce a short video of 3–5 minutes on how leaders should handle a crisis situation using emotional intelligence. Include an explanation of the ways in which crisis situations can be averted and managed using EI.
• Objective:
• Identify the leadership styles that are preferable in certain situations
• Identify the leadership skills needed to keep production and morale at peak levels