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The Exam will consist of case studies based on that week's required reading, and each exam is worth 50 points of your total grade. You will have to complete a case study per chapter of that week, which means you may have between two to three case studies per exam. The exam will be timed and no two exams will be alike. You will have 120 minutes to complete each exam. You have one chance to take the exam, so make sure you are prepared. Closing the exam does not stop your time. Exams are to be completed by 11:55PM on the assigned dates (You may choose to take the exam at any point during the availability period).

This Exam will cover Chapters 1 and 2 of your textbook. The exam is worth 50 points, 5% of your final grade, and you will have 120 minutes for completion. 

  1. Case Study Directions: You will read each case study carefully, paying attention to details, read the questions at the end of the case. Make sure to identify relevant facts, underlying assumptions, and critical issues of the case. After,you will select the most logical response to the question. Please make sure to reference the chapter readings within your answer. Remember that the case studies are designed to test how well you have mastered the material covered in the text and discussions.  I will evaluate your answers in terms of your ability to apply course concepts.
  2. Grading Criteria: If you answer the entire given question with thoughtful detail, you will receive full points. If you miss any portion of the given question or were not detailed in your response, you will receive half points. If you don’t attempt or only answer the question with one sentence, then you will receive 0 points for your response.
    1. You are expected to answer each case question in at least 3 well-structured and developed paragraphs, and each paragraph should comprise at least 6-8 sentences. As you develop each question, you should focus on making numerous references to concepts, terms, and ideas discussed in the textbook and discussion board assignments. 

 

 

 

 

Question 1

Using the process approach, identify each of the phases of the conflict communication cycle in the following narrative (prelude, triggering event, initiation, differentiation, and resolution).

Please fully explain your answer. 

I was having  dinner with my parents. When the topics  of politics arose, I made a negative comment about the current U.S. president, in response to which my father called me an idiot. I felt my dad wasn't even listening to my point of view but rather looking for ways to criticize me. I told him that he wasn't listening. This in turn angered him and he told me that I'm someone impossible  to carry on a conversation with. I told him that he was regressing to the way he treated me when I was a child. He then said, "When is your attitude going to change? Are you ever going to grow up?" I told him I was trying but felt that he was too demanding in his expectations of my maturity. As usual, my mother was eating without saying anything. 

QUESTION 2

 

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