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1.     So the guy removed snow from a wrong car. So what? Was he efficient, effective, neither, or both? How can he avoid making the same mistake in the future?

http://www.youtube.com/watch?v=swHTmEXsCC450words

 

2.     One of the pillars of lean operations is to eliminate waste in all forms. Give a few examples of such waste in your study to get a degree and how you eliminate waste in your pursuit.

 

50words

3.     List five things you learned/observed in the Toyota and Boeing 737 videos.

http://www.youtube.com/watch?v=9dwqu7pRqGg 150words

 

4.Watch the AA Cost Cutting interview. Why did the CEO of a multi-billion dollar company pay such attention to this small operation? 

http://www.youtube.com/watch?v=6XXtqX01PzU50words

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