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daglafHello friendy, I need a Procedural Message.
1) Introduce main idea/rationale for procedures
2) Begin each step with action statement (2ND person narration)
3) Itemize each step on a separate line
4) Insert appropriate visuals (e.g. flow chart, illustration etc.)
5) Test the procedures by following your instructions step-by-step
6) Re-test by having a colleague, employee or other third party walk through the procedures
Items to simplify complex procedures
1) Flowcharts
2) Enumerated or bulleted lists
3) Headings
4) Illustrations
- 9 years ago
- 5
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- oral_presentation.pptx
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