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profiledaglaf

Hello friendy, I need a Procedural Message.

1)    Introduce main idea/rationale for procedures

2) Begin each step with action statement (2ND person narration)

3) Itemize each step on a separate line

4) Insert appropriate visuals (e.g. flow chart, illustration etc.)

5) Test the procedures by following your instructions step-by-step

6) Re-test by having a colleague, employee or other third party walk through the procedures

Items to simplify complex procedures

1)    Flowcharts

2)    Enumerated or bulleted lists

3)    Headings

4)    Illustrations

  • 9 years ago
  • 5
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