CRM419 Module 8 final exam 2017quickmaster
Module 8 final exam
Question 1 Which of the following is used to determine whether unwelcome conduct may have established a hostile environment?
Whether the conduct is humiliating
All of the above
Question 2 Which of the following statements about retirement counseling for police officers is most accurate?
Retirement from law enforcement symbolizes loss of identity, authority, and a family.
For most police officers, their identity has been punctuated by their uniform, their service weapons, and their badges.
The average age for retirement for police officers often coincides with the time at which their children are leaving home.
All of the above.
Question 3 For what reasons may law enforcement agencies request genetic information from employees?
To identify human remains
GINA prohibits acquiring genetic information for any purposes
Both B and C are correct
To make employment decisions related to family history of mental illness
Question 4 The least efficient means of downward communication is:
written communication only.
the organizational grapevine.
the use of the bulletin board.
oral and written communication combined.
Question 5 Anything that disrupts communication is referred to as:
Question 6 A strike, which is the withholding of all of labor's services, is also referred to as a:
Question 7 With respect to the job action called “the vote of confidence,” the typical result is:
no finding either way.
finding of no confidence.
finding of confidence.
Question 8 Which of the following is a common type of citizen oversight agency?
All of the above
Neighborhood watch groups
Civilian compliance boards
Question 9 The budget cycle:
means that appropriators promise to fund agency programs, but often prefer to delay actually doing so when the time comes to make a decision.
consists of sequential steps which are repeated every year at about the same time in a well-operated unit of government.
usually follows the 10% incremental rule.
is the common term used to refer to the budget-cutting power of the director of finance.
Question 10 The budget format which emphasizes efficiency rather than effectiveness and is expensive to operate and develop is the:
Question 11 The foundation of all other budget types or formats:
was in vogue following World War II until about 1960.
emphasizes scrutinizing from programmatic results.
is the line-item.
Question 12 A Type A personality type exhibits all of the following characteristics except:
friendly and easy-going nature.
intensity and ambition.
continuous pressure to accomplish.
Question 13 According to Hans Selye, which statement about stress is most accurate?
Most stressful events threaten people and provide them with insurmountable programs.
Stress is always positive.
Many stressful events do not threaten people, but provide them with pleasurable challenges.
Stress is always negative.
Question 14 __________ occurs when an individual who intends to take his or her life uses the police to assist in accomplishing that objective by threatening to injure or kill the police officer.
Attempted murder of a police officer
Suicide by Cop
Question 15 An intentional tort differs from negligence in that:
an intentional tort rarely violates constitutional rights whereas negligence almost always involves the violation of the Bill of Rights.
an intentional tort includes the act of being negligent.
an intentional tort is really a voluntary act such as assault or malicious prosecution.
an intentional tort is punishable by fine and imprisonment.
Question 16 Material posted to social network sites can be used to impeach an officer’s credibility. As a general rule, which of the following tips applies to police use of social network sites?
Do not post pictures of you with a friend who is disrobed.
Do not post pictures of your police equipment.
Do not post pictures of yourself in police uniform.
All of the above.
Question 17 A tort is:
a private injury inflicted on one person by another.
a private injury against the state or federal government.
a public injury or offense against the state, punishable by fine and/or imprisonment.
an invasion of privacy through illegal search and seizure.
Question 18 Which of the following is not a typical reason for planned changes to occur within police organizations?
A new police chief has been appointed and implements change just to show members of the police department who is boss.
The police department has been judged to be generally deficient in its crime fighting capabilities by the local media or important interest groups within the community.
Police/minority relations are at an all-time low, in part because of repeated alleged misconduct by the police in dealing with members of the minority community.
A police chief and/or other high-ranking police officials have been indicted for accepting payoffs.
Question 19 What is an argument in favor of internal change agents?
They generally have advanced degrees
Their past experience with similar problems enhances the expeditious and efficient completion of the task at hand
They have a working knowledge of the formal and informal organization
They have established credibility because of their experience, knowledge, and reputation
Question 20 Which of the following is not an argument commonly made for involving rank-and-file officers in the decision-making process?
It makes for better decisions.
It develops democratic skills and habits.
It heightens morale.
It identifies who should be considered for promotion.
Question 21 The Equal Pay Act prohibits discrimination in wages based on gender.
Question 22 Research in recent years has indicated that “the grapevine” is the number one problem of management.
Question 23 Grievances may be limited to matters discussed specifically in a contract that are primarily contract-related or that pertain to the job.
Question 24 The selection of officers for drug testing must be truly random and part of a clearly articulated drug testing policy.
Question 25 Proponents of radical change argue that when change is swift, unanticipated events can derail the effort before it can be completed and that gives opponents time to organize themselves to thwart further implementation.
Question 27 Using at least three of the six methods presented in the textbook to make organizational change succeed; provide an example of Your Plan to change a major policy within a police department. Please cite any information taken from your textbook.
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