Question

Quiz 1

Question 1 What is another name for Internet-based computing?

World Wide Web

Protocol computing

Cloud computing

Virtualization

Question 2 __________ is a protocol for sending and receiving messages asynchronously across the Internet.

SNMP

SIP

SMTP

HTTP

Question 3 __________ is a business financial transaction conducted electronically.

Enhanced customer service delivery

E-commerce

Application integration

E-business

Question 4 ___________ is the act of finding and tracking people electronically.

Cyberstalking

Social engineering

Scamming

Blackmailing

Question 5 Which of the following is not a common phase of customer life cycle management?

Retention

Inception

Acquisition

Conversion

Question 6 Which term describes the integration of real-time communication services?

Integrated Web services

Unified messaging

Integrated social networking

Unified communications

Question 7 Software that executes on two or more computers in a network is a __________ application.

Client/server

Distributed

Peer to peer

Mainframe

Question 8 Which of the following is the most likely application found in a mainframe computer?

Database

Weather forecasting

Web hosting

Web server

Question 9 Which term describes the integration of different electronic messaging and communication media into a single interface?

Business communication

Unified messaging

Unified presence

Personal communication

Question 10 Your company wants to set up a Facebook page, post some informational content each day about your products or services, and manage comments left by visitors. Which of the following is being described?

Unified collaborative communications (UCC)

Blogging

Virtual community

Chat room

 

 

 

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