Case study

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Do it Yourself Outsourcing – You design the product or service that will be outsourced

 

 

 

This case study allows you to choose the business process that will be outsourced. You must first decide on the company, and if you use a real one, please do not reveal any names or trade secrets. This may also be a fictitious organization if you choose to use one.

 

Your Assignment:

Prepare an executive summary document outlining the entire outsourcing / contracting process for those business processes that you decide to outsource. Your analysis must include the items below.

 

  • An analysis on which business processes you would outsource versus those that you would maintain in-house. You need to justify your decision for each business process maintained in-house or outsourced (e.g., accounting, editorial, photography, publishing, distribution, printing, layout, advertising, editing, articles, etc.).

 

  • For those services that you intend to outsource:
    • Establish the preliminary performance targets / level of service that will be required from the selected vendors;
    • Establish the type of contract that you will use for each contract (i.e., fixed, cost-plus, reimbursable, unit);
    • Determine the evaluation criteria that you will use to select the preferred vendor(s) (e.g., low price, best value, etc.) [Are there different evaluation criteria for different business units? Why?];
    • Identify the number of vendors that you will select to provide the services that will be outsourced (i.e., one vendor for all services versus individual vendors with specific expertise in each of the services to be outsourced); and
    • Construct a timeline that summarizes the bid activities and time duration for each contracting process (i.e., plan purchases and acquisition through select sellers).

 

 

it should be prepared in MS Word format. Any resources used beyond the ebook need to be cited in your document--including links to relevant websites. Your document shall be written as an executive summary or bulleted list/tables clearly identifying your purpose, relevant data, decision-making/thought process, and conclusion. Your document will be your "go-to" plan for your outsourcing process. You need to quickly and succinctly understand the steps that you'll undertake for contracting. This means having minimal paragraph-style text, and instead, introducing a variety of tables, graphs, and charts.

While this report should be fashioned as an executive summary, it does encompass the entire contracting process. As such, it shall be between 5 and 8 single-sided pages in length, using 10-point Times New Roman font, and 1.5-inch line spacing. The page requirements do NOT include any cover sheets that you may include with your report.

 

PointsCriteria
5

Correlation of the assessment with the TCOs outlined above and material covered through Week 5.

5Compliance with format requirements outlined above.
25Assessment of which business processes you would outsource. Determine whether it would be cost effective to outsource the business unit, and also, whether or not it might be helpful or detrimental to your core business.
5Assessment of any issues that may arise (both in the short-term and long-term) for each outsourced business process.
5Assessment of the type of contract chosen for each business unit outsourced. Provide a rationale for your choice.
5Assessment of the evaluation criteria used to rank the proposals. Again, a rationale for your choice needs to be included.
5Strength of argument on the number of vendors selected to provide the services.
15Assessment of timeline for bid activities and time duration for each contracting process.
Total: 70

    • Posted: 4 years ago
    • Due: 
    • Budget: $5
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