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Submitted by serii26 on Thu, 2016-11-24 12:45
due on Sat, 2016-11-26 10:44
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case study

The Information Technology Infrastructure Library (ITIL) is a set of concepts and techniques for managing IT infrastructure, development, and operations. ITIL offers eight sets of management procedures: service delivery, service support, service management, ICT infrastructure management, software asset management, business perspective, security management, and application management. Disney began adopting ITIL best practices in the mid-2000s. Read “Disney’s ITIL® Journey”, located at https://www.axelos.com/case-studies-and-white-papers/disneys-itil-journey-case-study.

Write a two to four (2-4) page paper in which you:

  1. Describe the reasons for Disney’s adoption of ITIL. 
  2. Examine the results that were attained by Disney.
  3. Discuss the type of challenges a large organization such as Disney likely encountered during the ITIL implementation.  How can these challenges be overcome? 
  4. Discuss at least three reasons you believe Disney was successful in its ITIL adoption.
  5. ITIL is not the only IT Service Management (ITSM) methodology, compare and contrast ITIL, International Standard Organization ISO/IEC 20000, and Val IT with regard to whether Disney would have attained the same results with the ISO/IEC 20000 or Val IT framework.
  6. Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.

Your assignment must follow these formatting requirements:

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

  • Explain the role of audit and compliance in enterprise architecture.
  • Demonstrate an understanding of the integration of enterprise systems with inter-organizational partners.
  • Use technology and information resources to research issues in enterprise architecture.
  • Write clearly and concisely about enterprise architecture topics using proper writing mechanics and technical style conventions
  • . Describe th

    Weight: 15%Thoroughly described the reasons for Disney’s adoption of ITIL.

     

    2. Examine the results that were attained by Disney.

    Weight: 20%
    Thoroughly examined the results that were attained by Disney.

     

    . Discuss the type of challenges a large organization such as Disney likely encountered during the ITIL implementation.  Explain how these challenges can be overcome.

     

    Weight: 15%Thoroughly discussed the type of challenges a large organization such as Disney likely encountered during the ITIL implementation.  Thoroughly explained how these challenges can be overcome.

     

     Discuss at least three (3) reasons you believe Disney was successful in its ITIL adoption.

     

    Weight: 15%Thoroughly discussed at least three (3) reasons you believe Disney was successful in its ITIL adoption.

     

    . Compare and contrast ITIL, International Standard Organization ISO/IEC 20000, and Val IT with regard to whether Disney would have attained the same results with the ISO/IEC 20000 or Val IT framework.

     

    Weight: 20%Thoroughly compared and contrasted ITIL, International Standard Organization ISO/IEC 20000, and Val IT with regard to whether Disney would have attained the same results with the ISO/IEC 20000 or Val IT framework.

     

     references

     

    Weight: 5%Exceeds number of required references; all references high quality choices.

     

    . Clarity, writing mechanics, and formatting requirements

     

    Weight: 10%0-2 errors present

Answer
Submitted by nyanya on Fri, 2016-11-25 22:50
teacher rated 2803 times
4.89654
purchased one time
price: $15.00

PERFECT ANSWER FOR YOU

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Running head: INFORMATION TECHNOLOGY xxxxxxxxxxxxxx xxxxxxx xxxxxx � xxxx \* MERGEFORMAT �1�

Information xxxxxxxxxx Infrastructure Library (ITIL)

xxxxxxx’x Name

xxxxxxxxxxxxx xxxxxxxxxxxx

xxx

xxxxxxxxxxx xxxxxxxxxx xxxxxxxxxxxxxx xxxxxxx xxxxxxx

Question 1

Disney Company was compelled xx adopt xxx Information xxxxxxxxxx xxxxxxxxxxxxxx xxxxxxx (ITIL) xxxxxxxxx xxx urge to xxxxxxxxxx its xxxxxxxxx of management. Other than being xx the xxxxxx xxx x xxxx xxxx time and experiencing monopoly xx the market, xxxxxx Company had xxxx experiencing problems with its customers xxxxxxxxx the outdated systems xxxx were xx xxxx It xxxx xxxxxx adequate xxxxxxxxxxxxxx xxxxxxxxxxx xxxx xxxxxx xxxxxxxxxxx and less xxxxxxxx xxxxxxxxxxxx xxxx xxx xxxxx xxxxxxxxxx & Rinderle-Ma, xxxxxx This xxxxxxxxx really took a toll xx xxx company xx xxx profits drastically xxxxxxxx xxxxx less and less customers continued to book xxxx them. xxxxxx’s xxx time xxxxxxxxxxx xxxx slowly faded away as xxxx

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Answer
Submitted by computerscience on Mon, 2017-02-27 05:21
teacher rated 724 times
4.582875
price: $20.00

Case Study 1: Disney’s ITIL® Journey

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Running xxxxx INFORMATION xxxxxxxxxx xxxxxxxxxxxxxx xxxxxxx

INFORMATION xxxxxxxxxx INFRASTRUCTURE LIBRARY

Case Study xx Disney’s ITIL® Journey

(Student’s Name)

xxxxxxxxxx’s xxxxx

(Course)

xxxxxx

xxxxxxx xxx xxxxxx’x adoption xx ITIL  

xxx reason xxxxxx xxxxxxx ITIL was mainly xxxxxxx xxx xxxxxxxx xxx xx line xxxx xxx xxxxxxxxxxx’x xxxxxx xxx company was xxxxxxx xxx xx integrated xx xxxxxxx xxxxxxxxxx xxxxxxxx xxx xxxx xxxxx xxxxxx xxxx and accepted, as xxxx xx xxxxxxxx extensively was the xxxx xxxxxxxx xxxxxxxxx 2013).

xxx company was xxxxxxx for x xxxxxxxx that xxxxx improve xxx xxxxxxx xxxxx and xxxx xxxx provided tools xxx metric to xxxxxxx xxxx objective. Aside from ITIL xxxxx xxx xxxxxx adopted xxxxxxxx for IT xxxxxxx xxxxxxxxxx xx provides a xxxxxxxxxx no-nonsense xxxxxxxxx xxx xxxxxxxxxxxx planning, delivering, and xxxxxxxxxx xx services to xxx xxxxxxxx (Peter, 2011).

Results attained by Disney

In respect to

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Answer
Submitted by Good_Morning on Sat, 2017-02-11 04:48
teacher rated 199 times
3.69849
price: $10.00

The Walt Disney Company and ITIL*****Already A++ Rated Tutorial Use as Guide Paper*****

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The Walt xxxxxx Company xxx xxxx

file1.docx preview (435 words)

xxxxxxx head: THE xxxx DISNEY xxxxxxx AND ITIL4

xxx xxxx DISNEY COMPANY AND ITIL

Course Code and xxxxxx

xxxxxxx xxxxx

Professor xxxxx

xxxxxxxxxx xxxxx

THE xxxx DISNEY xxxxxxx AND ITIL

Executive xxxxxxx

The Walt xxxxxx xxxxxxxx Enterprise is xx American xxxxxxx that xx x provider xxx a producer xx xxxxxxxxxxxxx information. xxx company xxxxx xx develop xxx xxxx creative, xxxxxxxxxx xxx profitable xxxxxxxxxxxxx experiences xxx xxxxxxx xxxxxxxx in xxx xxxxxxxxxxxxxx 2016)

xxxx xxxxxxx xxxxx xxxxx xx xxxxxxx xxxxxxx for Disney's for the adoption xx ITIL xxxxxx information xxxxxxxxxxx an examination xx what Disney xxxxxxxx as a xxxxxx of the adoption xx xxxxx xxxxxxxxxx xxxxx xx organizations xxxxxx ITIL implementation xxx xxx xxxx challenges can be overcome. xxxxxxxxxxxxx xx look at xxxxxxx why Disney had x xxxxxxxxxx transition during xxxxxxxxxxxxxx xxx xxxxxxx xx will xxxxxxx and xxxxxxxx ITIL xxxx International xxxxxxxx xxxxxxxxxxxx xxxxxxx 20000 xxx xxx IT.

xxxxxxxxxx xx

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