Business Process

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Prepare a 2- to 3-page paper that includesa diagram for this assignment.

 

Pick a business process in Table 2.1 of Introduction to Information Systems.

 

Describe the process in a flowchart and indicate where computer information systems are used.

 

 

Indicate the benefit of using computer information systems in the business process that you picked.

Paper must make use of APA principles, including references

Table 2.1 Examples of Business Processes

 

Accounting Business Processes
  • Managing accounts payable
  • Managing accounts receivable
  • Reconciling bank accounts
  • Managing cash receipts
  • Managing invoice billings
  • Managing petty cash
  • Producing month-end close
  • Producing virtual close
Finance Business Processes
  • Managing account collection
  • Managing bank loan applications
  • Producing business forecasts
  • Applying customer credit approval and credit terms
  • Producing property tax assessments
  • Managing stock transactions
  • Generating financial cash flow reports
Marketing Business Processes
  • Managing post-sale customer follow-up
  • Collecting sales taxes
  • Applying copyrights and trademarks
  • Using customer satisfaction surveys
  • Managing customer service
  • Handling customer complaints
  • Handling returned goods from customers
  • Producing sales leads
  • Entering sales orders
  • Training sales personnel
Production/Operations Management Business Processes
  • Processing bills of materials
  • Processing manufacturing change orders
  • Managing master parts list and files
  • Managing packing, storage, and distribution
  • Processing physical inventory
  • Managing purchasing
  • Managing quality control for finished goods
  • Auditing for quality assurance
  • Receiving, inspecting, and stocking parts and materials
  • Handling shipping and freight claims
  • Handling vendor selection, files, and inspections
Human Resources Business Processes
  • Applying disability policies
  • Managing employee hiring
  • Handling employee orientation
  • Managing files and records
  • Applying health care benefits
  • Managing pay and payroll
  • Producing performance appraisals and salary adjustments
  • Managing resignations and terminations
  • Applying training/tuition reimbursement
  • Managing travel and entertainment
  • Managing workplace rules and guidelines
  • Overseeing workplace safety
Management Information Systems Business Processes
  • Antivirus control
  • Computer security issues incident reporting
  • Training computer users
  • Computer user/staff training
  • Applying disaster recovery procedures
  • Applying electronic mail policy
  • Generating Internet use policy
  • Managing service agreements and emergency services
  • Applying user workstation standards
  • Managing the use of personal software
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