BSOP 588 Week 4 Discussion 1 [Quality Focus] 2 [Alignment of Strategy & Quality Management - Graded)] Devry

profileAdvised
 (Not rated)
 (Not rated)
Chat

 

 

DQ 1) Quality Focus

If your organization listed that QUALITY and FOCUS ON THE CUSTOMER together was a number-one priority, what types of leadership/employee behaviors would you expect to see to make this successful? Please be specific in your responses.

 

 

DQ 2) Alignment of Strategy and Quality Mgmt.

Review Johnson & Johnson’s “Our Credo” on their website's home page and look closely at the first few sentences in each of the first four paragraphs. This is their list of values and priorities. Discuss what effects this type of focus has on quality management within an organization.  Can you see how the company's stated strategy, vision and values would impact the daily operations and behaviors of it's employees?  Provide some examples in your discussion.

    • 8 years ago
    BSOP 588 Week 4 Discussion 1 [Quality Focus] 2 [Alignment of Strategy & Quality Management - Graded)] Devry
    NOT RATED

    Purchase the answer to view it

    blurred-text
    • attachment
      bsop_588_week_4_discussion_1_quality_focus_2_alignment_of_strategy__quality_management_-_graded.doc