When he retired as CEO of American Airlines, a position he held for 18 years, Robert Crandall was described in a Newsweek article (June 1, 1998) as “one tough [expletive].” Other nicknames Crandall garnered during this career included Fang, Bob the Butcher, and Wretched Robert. Newsweek noted that Crandall’s “salty language and brass-knuckle, in-your-face” style of dealing with employees and rival airlines is now out of style in the executive suites of U.S. corporations. In strategic decision-making situations, why might Crandall’s style of management have been advantageous to American Airlines?

    • 10 years ago
    100% ACCURATE ANSWER RELIABLE A++ TUTORIAL PLAGIARISM FREE PERFECT GUIDE
    NOT RATED

    Purchase the answer to view it

    blurred-text
    • attachment
      american_airlines.docx