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Submitted by Homework Tutor on Fri, 2013-11-01 12:12
due on Sun, 2014-11-30 01:00
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BSHS 375 Week 5 Learning Team Quality Assurance Review

Read the scenario and complete both Part 1 and Part 2.

 

Part 1

 

As the director of a community-based mental health agency, you receive a phone call from a school where one of your staff is providing services to a client. The teacher reports that the staff person is very talented, but is not open to feedback and does not tailor her interventions with the client according to his behavior on a specific day. She is also frequently late. This has created conflict between the teacher and the staff person.

 

Examine this particular case and figure out if services are being provided appropriately. As a director, you gather information from the teacher, the staff person, the family, and anyone else involved in the case. 

 

Create a list of 7 to 10 questions that help guide your information gathering process, covering three basic components of quality assurance:

 

·         Proper provision of service

·         Client satisfaction with service

·         Proper documentation

 

Explain the reasoning behind your chosen questions.

 

Describe how the information gathered from your questions can help to monitor and prevent future fraud and misappropriation of services.

 

Part 2

 

During the investigation, the teacher revealed to you that the client had just been treated for a communicable disease

 

·         Identify how security was breached in this scenario and explain the impact on confidentiality and services.

In this circumstance, how would you repair the relationship with the client and preventing it from happening again?

 

BSHS/375 Week 5 Learning Team Quality Assurance Review

Answer
Submitted by Homework Tutor on Fri, 2013-11-01 12:14
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BSHS 375 Week 5 Learning Team Quality Assurance Review (700 words)

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xxxx x Learning xxxx Quality Assurance Review

file1.doc preview (720 words)

Running xxxxx Team xxxxxxxxxx (Quality Assurance) xxxx xxxxxxx xxxx xx MERGEFORMAT �1� �� �� xxxx \* xxxxxxxxxxx �5� ��

xxxxxxx Assurance Team Assignment

xxxx 375

xxx

Quality xxxxxxxxxx

Part One

xxxxxx provision of Service.

xx xxx xx or she xxx feedback information at all times when xxxxxxx to the teacher xxxx interacting xxxx xxxx xxxxxxxxx

xxx Communication xx x must. When working xx xxx community xxxxx mental health xxxxxx is xx xxxxxxxxx to staff members xxxxx of clients’ behavior xxxxxxx

3. xxx xxx familiar xxxx the attendance policy?

4. xxx clients are special and xxxxxx should we overlook xxxxx specialty xxxxx for our own xxxxxxxx xxxxx

Staff, Directors, xxxxxxxxx should xxxxxx bridge the gap of xxxxxxxxxxxxx xx xxxxx xxxx xx there is any other xxxxxx xxxxxxxxx xxxx one needs to know xxxxx xx xxxxxx xxx be withheld xxxx anyone. xxx main xxxxx xxx xxxxxxxx is making xxxx xxxx xxx xxxxxxxxxxxx properly xxx deliver what is needed and keep

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